Privacy Policy

Product: AstroReeti — Mobile Application & Web Application Company: Intellara Technologies Private Limited Effective Date: May 2, 2025 Last Updated: May 2, 2025 Version: 1.0.3 Privacy Contact: [email protected] | +917411609955 | https://www.astroreeti.com/privacy

Your privacy matters to us. This Privacy Policy explains in plain language

what Personal Data we collect, why we collect it, how we use and protect it,

with whom we share it, and what rights you have over it — wherever you are in

the world.

TABLE OF CONTENTS

1. Introduction and Scope
2. Data Controller / Data Fiduciary Identity
3. Personal Data We Collect
4. Purposes of Processing and Legal Bases
5. How We Use Your Data
6. Data Sharing and Disclosure
7. International Data Transfers
8. Data Retention
9. Your Rights as a Data Subject
10. Security of Your Personal Data
11. Cookies and Tracking Technologies
12. Children's Privacy
13. Reeti Chat — AI Data Processing
14. Payment Data and Financial Information
15. Astrological and Sensitive Data
16. Third-Party Services and Links
17. Marketing and Communications
18. Automated Decision-Making and Profiling
19. Jurisdiction-Specific Supplements
20. Changes to This Privacy Policy
21. Grievance Redressal and Contact

1. INTRODUCTION AND SCOPE

Intellara Technologies Private Limited ("Company," "We," "Us," "Our") is committed to protecting the privacy, confidentiality, and security of your Personal Data. We operate AstroReeti, a Vedic astrology platform available globally through our mobile application (iOS and Android) and web application.

1.1 Scope of This Policy

This Privacy Policy applies to:

• All Personal Data collected through the AstroReeti mobile application;
• All Personal Data collected through the AstroReeti web application at www.astroreeti.com;
• All interactions with our AI assistant, Reeti Chat;
• All support, billing, and marketing communications with Users;
• All data collected via cookies, analytics, and other tracking technologies on our digital properties.

This Policy does not apply to:

• Third-party websites, applications, or services linked from the Platform (they have their own privacy policies);
• Data processed by Apple or Google in connection with in-app purchases;
• Employee or contractor data.

1.2 Our Commitment

We collect only the data we need, process it transparently, protect it with industry-standard security, and respect your rights under applicable law in your jurisdiction.

1.3 Global Compliance Framework

This Policy is designed to comply — as applicable — with:

2. DATA CONTROLLER / DATA FIDUCIARY IDENTITY

2.1 Primary Controller / Fiduciary

For the purposes of applicable global data protection law, the entity responsible for your Personal Data is:

Intellara Technologies Private Limited CIN: [To be updated upon registration] Registered Office: [Full Registered Address], Bengaluru, Karnataka, India Privacy Contact: [email protected] | Phone: +917411609955

• Under GDPR: The Company is the Data Controller.
• Under DPDP Act (India): The Company is the Data Fiduciary.
• Under CCPA/CPRA: The Company is the Business.
• Under LGPD: The Company is the Controlador.
• Under PIPEDA: The Company is the Organization responsible for Personal Information.

2.2 EU/UK Representative

[Name of EU/UK GDPR Representative — to be appointed per Article 27 GDPR if Company has no EU establishment] Address: [EU/UK Representative Address] Email: [email protected]

(Required where the Company processes data of EU/UK residents without an establishment in the EU/UK and is not exempt from the representative requirement.)

2.3 Data Protection Officer (DPO)

If required by applicable law (e.g., GDPR Article 37): DPO Name: [Name, if appointed] DPO Email: [email protected]

3. PERSONAL DATA WE COLLECT

3.1 Data You Provide Directly

When you create an Account, use features, or contact us, you provide:

3.2 Astrological Data (Special / Sensitive Category)

Birth date, time, and place are central to generating your Vedic birth chart. We treat these as sensitive personal data requiring heightened protection:

• Lagna (ascendant) and planetary positions
• Navamsa chart data
• Dasha period calculations
• Transit and progression data
• Yoga and Dosha assessments
• Compatibility scores and synastry data

This data is processed solely to deliver the astrological services you request. See Section 15 for specific protections.

3.3 Payment and Billing Data

**We never store your raw credit/debit card numbers, CVV codes, or bank

account details.** These are handled exclusively by PCI-DSS compliant Payment

Processors (Stripe, Razorpay, Apple, Google).

3.4 Data Collected Automatically

When you use the Platform, we automatically collect:

3.5 Reeti Chat Data

All queries you send to Reeti Chat and all AI-generated responses are stored as described in Section 13. This includes the full conversational content of your Reeti Chat sessions.

3.6 Data from Third-Party Authentication Providers

If you register or sign in using Google, Apple Sign-In, or Facebook Login, we receive certain profile data from those providers as permitted by your settings on their platforms:

• Google: name, email, profile picture, Google account ID
• Apple: name (optional), email (may be relayed/anonymised by Apple)
• Facebook: name, email, Facebook user ID

We do not receive or store your social media passwords.

3.7 Data from Analytics and Advertising Partners

We use analytics tools (such as Firebase Analytics, Mixpanel, or similar) that collect aggregated and pseudonymised usage data. We do not sell your data to advertisers. If we use any advertising services, your data is processed only in accordance with your consent.

4. PURPOSES OF PROCESSING AND LEGAL BASES

The table below sets out each purpose for which we process Personal Data, along with the applicable legal basis under major global frameworks.

4.1 Withdrawing Consent

Where processing is based on your consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. You can withdraw consent via your Account settings or by contacting [email protected]. Withdrawal may limit your ability to use certain Platform features.

5. HOW WE USE YOUR DATA

We use your Personal Data to:

• Operate the Platform: Create and manage your Account, generate your birth chart, deliver astrological reports, and make Platform features available to you.
• Run Reeti Chat: Process your queries to generate AI-powered astrological responses.
• Process Payments: Initiate, process, and verify Subscription charges; prevent billing errors.
• Personalise Your Experience: Remember your preferences, suggest relevant content, and tailor the Platform to your usage patterns.
• Ensure Security: Detect and prevent fraud, unauthorised access, abuse, and violations of this Agreement.
• Improve the Platform: Analyse usage patterns (in aggregate) to fix bugs, develop new features, and improve the User experience.
• Communicate with You: Send service notifications, billing confirmations, security alerts, and (with consent) marketing content.
• Comply with Law: Fulfil our legal and regulatory obligations in all jurisdictions where we operate.
• Resolve Disputes: Investigate complaints, enforce our Terms, and resolve disputes.

6. DATA SHARING AND DISCLOSURE

6.1 We Do Not Sell Your Personal Data

Intellara Technologies Private Limited does not sell, rent, barter, or trade your Personal Data to any third party for their independent marketing or commercial purposes. This commitment applies globally, including under CCPA/CPRA (California), LGPD (Brazil), GDPR (EU/UK), and the DPDP Act (India).

6.2 Service Providers (Processors / Sub-Processors)

We share Personal Data with carefully vetted third-party service providers who process data on our behalf under strict contractual data processing agreements. These include:

All processors are contractually required to:

• Process data only for specified, authorised purposes;
• Implement appropriate technical and organisational security measures;
• Notify the Company of any data breach;
• Delete or return data upon termination of the service relationship;
• Comply with applicable data protection law.

6.3 Legal Disclosures

We may disclose Personal Data where:

• Required by applicable law, regulation, or court order;
• Requested by a government authority, law enforcement agency, or regulator with lawful authority;
• Necessary to protect the rights, property, safety, or security of the Company, our Users, or the public;
• Required to investigate fraud or enforce our Terms.

We will, where legally permissible, notify you of any such disclosure request.

6.4 Business Transfers

In the event of a merger, acquisition, amalgamation, restructuring, or sale of all or substantially all of the Company's assets, your Personal Data may be transferred to the acquiring entity, provided that:

• The acquiring entity agrees to be bound by protections equivalent to this Privacy Policy;
• You are notified of the transfer and the new entity's privacy policy in advance.

If the acquiring entity's privacy practices differ materially, you will be given the opportunity to request deletion of your Account before the transfer takes effect.

6.5 Compatibility Feature (Milan Vichar)

If you use the compatibility matching feature:

• Certain profile information (name, astrological summary) is shared only with the specific user you choose to connect with, and only with your explicit, opt-in consent.
• You may revoke shared access at any time via Account settings.
• Recipients of your compatibility data are bound by this Privacy Policy.
• The Company does not use compatibility data for advertising or third-party sharing.

6.6 Aggregated and Anonymised Data

We may share aggregated, anonymised, or de-identified data (which cannot reasonably be used to identify you) with research institutions, industry bodies, or for publication, without restriction.

7. INTERNATIONAL DATA TRANSFERS

7.1 Where Your Data Goes

The Company is based in India. Personal Data may be transferred to, stored in, and processed in countries other than your own, including India and countries where our service providers operate (which may include the United States, the European Union, Singapore, and other locations).

7.2 Safeguards for Transfers

For transfers of Personal Data from the EU/EEA/UK, we rely on one or more of the following transfer mechanisms:

For transfers from other jurisdictions, we implement equivalent contractual safeguards and comply with applicable local requirements (e.g., LGPD Chapter V for Brazil, DPDP Act s.16 for India once applicable rules are notified, PDPA requirements for Singapore/Thailand).

7.3 India Cross-Border Transfers

The Company will comply with all restrictions and requirements on cross-border personal data transfers notified by the Government of India under the DPDP Act, 2023 and its associated rules as they come into force.

8. DATA RETENTION

We retain Personal Data only for as long as necessary for the purposes set out in this Policy, or as required by applicable law. The table below sets out our standard retention periods:

8.1 Deletion and Anonymisation

Upon expiry of the applicable retention period, Personal Data is either:

• Securely deleted (irreversible deletion using industry-standard methods); or
• Anonymised (processed so that you cannot be identified from the data, directly or indirectly).

Deletion of your Account initiates the deletion process, subject to applicable retention obligations. Data subject to ongoing legal proceedings, regulatory requirements, or dispute resolution will be retained until the matter is resolved.

9. YOUR RIGHTS AS A DATA SUBJECT

Your rights vary depending on your jurisdiction. The table below summarises your rights under major applicable laws:

9.1 How to Exercise Your Rights

Submit a data rights request to: [email protected]

Include in your request:

• Your full name and Account email address;
• A clear description of the right you wish to exercise;
• Any relevant details about the data concerned;
• Proof of identity (to prevent fraudulent requests — we will request the minimum necessary verification).

Response Times:

9.2 Limitations on Rights

Certain rights may be limited where:

• Exercising the right would affect the rights of third parties;
• Retention is required by applicable law;
• The data is necessary for the establishment, exercise, or defence of legal claims;
• Applicable law otherwise provides for exemptions.

We will clearly communicate any limitations and the reason for them.

9.3 Complaints to Supervisory Authorities

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority:

10. SECURITY OF YOUR PERSONAL DATA

10.1 Technical Measures

We implement the following security controls:

10.2 Organisational Measures

• Employee training on data protection and security best practices;
• Strict data access policies and security incident response procedures;
• Confidentiality obligations for all staff and contractors with access to Personal Data;
• Vendor security assessments before engaging new data processors;
• Regular review and update of security policies.

10.3 Breach Notification

In the event of a Personal Data breach that poses a risk to your rights and freedoms, we will:

• Notify the applicable regulatory authority within the required timeframe (e.g., 72 hours under GDPR; as required under applicable law for other jurisdictions);
• Notify affected individuals without undue delay where the breach is likely to result in high risk to their rights;
• Take immediate steps to contain and remediate the breach.

10.4 Limitation

Despite our security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security. You use the Platform at your own risk and should take your own precautions (e.g., using a strong, unique password and enabling MFA).

11. COOKIES AND TRACKING TECHNOLOGIES

11.1 What We Use

11.2 Cookie Consent

When you first visit the web application, we present a Cookie Consent Banner allowing you to accept, reject, or customise non-essential cookies. You can change your preferences at any time via the Cookie Preference Centre accessible in the website footer.

11.3 Mobile App Tracking

The mobile application uses:

• Firebase Analytics / Crashlytics: For crash reporting and usage analytics (pseudonymised).
• Advertising Identifiers (IDFA/GAID): Only accessed with your explicit permission, for app analytics and, where applicable, marketing measurement.

You can opt out of analytics tracking in the app settings and via your device's privacy settings (Limit Ad Tracking on iOS; Ad ID opt-out on Android).

11.4 Do Not Track

The Platform acknowledges "Do Not Track" (DNT) signals where technically feasible. However, as there is no universal standard for interpreting DNT signals, we apply our standard cookie preferences as described in this Section.

11.5 Third-Party Cookies

Some third-party service providers (analytics, advertising) may set their own cookies when you use our Platform. These are subject to those third parties' own cookie and privacy policies.

12. CHILDREN'S PRIVACY

12.1 Age Restrictions

The Platform is not intended for children below the applicable minimum age:

12.2 No Knowing Collection from Children

We do not knowingly collect Personal Data from individuals below the applicable minimum age without verifiable parental or guardian consent. If we discover that we have inadvertently collected data from a child without proper consent, we will delete it promptly.

12.3 Parental Consent

Where a minor uses the Platform with parental consent, the parent or guardian:

• Must complete the verification process specified in the Platform;
• Assumes full responsibility for the minor's use of the Platform;
• Agrees to this Privacy Policy and the Terms and Conditions on the minor's behalf.

12.4 Report Underage Use

If you believe a child has provided Personal Data to us without appropriate consent, please contact us immediately at [email protected]. We will take steps to delete such data.

13. REETI CHAT — AI DATA PROCESSING

13.1 Data Collected During Reeti Chat

When you interact with Reeti, we collect:

• Conversation Content: The full text of your messages and Reeti's responses.
• Session Metadata: Timestamps, session duration, feature area (e.g., which chart analysis was requested).
• Device and Account Data: Associated with the conversation to link it to your Account for session continuity.

13.2 How Conversation Data Is Used

13.3 Data Retention for Reeti Chat

• Identifiable conversation logs: Retained for 90 days in their original form.
• Anonymised conversation data: May be retained indefinitely for model improvement and research.
• Deleted conversations: Removed from active systems within 30 days of your deletion request.

13.4 Data Sharing for AI Processing

Conversation data may be transmitted to our AI/LLM technology providers for inference processing. These providers act as data processors under contractual obligation and do not use your conversation data for their own independent purposes.

13.5 Sensitive Information Warning

⚠ Do not share the following with Reeti Chat:

- Government-issued ID numbers (Aadhaar, passport, SSN, etc.)

- Financial account numbers, PINs, or passwords

- Detailed medical or psychiatric history

- Information about third parties who have not consented to sharing

AI conversations are not privileged communications and should not contain

information you would treat as strictly confidential.

13.6 No Human Operator

Reeti is a fully automated AI system. Responses are not generated by human employees in real time. However, conversation logs may be reviewed by authorised staff for safety, quality, and legal compliance purposes.

14. PAYMENT DATA AND FINANCIAL INFORMATION

14.1 Payment Processing

All payment transactions are processed by PCI-DSS Level 1 compliant Payment Processors (Stripe, Razorpay, Apple, Google). We do not store raw card numbers, CVV codes, or full bank account details on our systems.

14.2 What We Store

We store:

• Billing name and address
• Email address for billing receipts
• Subscription plan and status
• Transaction IDs, amounts, dates, and currency
• Tokenised payment method reference (provided by the Payment Processor)
• Tax invoices and receipts

14.3 Chargeback and Dispute Data

If you initiate a payment dispute, we may process and share transaction data, usage records, and Agreement acceptance records with the Payment Processor, card network, and relevant financial institution to defend against the dispute.

14.4 Financial Data Retention

Transaction and billing records are retained for 8 years from the transaction date for statutory accounting, tax audit, and legal purposes.

15. ASTROLOGICAL AND SENSITIVE DATA

15.1 Why Astrological Data Is Sensitive

Your birth date, time, and place are used to construct your Vedic birth chart. In the context of the Platform, these are treated as sensitive personal data because:

• They can reveal information about your life circumstances, personality, and health tendencies as interpreted astrologically;
• They are unique identifiers that, in combination, could allow identification;
• Users may consider this information deeply personal.

15.2 Protections Applied

• Astrological data is processed only for the purpose of delivering the astrological services you explicitly request.
• This data is not used for advertising targeting, sold to third parties, or shared beyond what is necessary to operate the Platform.
• This data is encrypted at rest and in transit.
• Access is restricted to necessary technical systems only.

15.3 Compatibility Data

When you use the Milan Vichar (compatibility) feature:

• You may enter birth data for another person (e.g., a partner or family member).
• You represent that you have obtained the explicit consent of that individual to input their data.
• If you share your compatibility profile with another user via QR code or link, only the data elements you explicitly choose to share are disclosed.
• The Company is not responsible for data entered about third parties without their consent.

16. THIRD-PARTY SERVICES AND LINKS

16.1 External Links

The Platform may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

16.2 Third-Party Authentication

If you use Google, Apple, or other third-party sign-in, those providers' privacy policies apply to your data on their platforms. We receive only the minimum necessary data for authentication.

16.3 Embedded Third-Party Content

Certain features may embed third-party content (e.g., maps for birth place selection). Such embeddings may result in those third parties receiving your IP address. This is a standard technical consequence of such features.

17. MARKETING AND COMMUNICATIONS

17.1 Marketing Emails and Notifications

We will only send you marketing communications if you have:

• (a) Explicitly opted in during registration or via your Account settings; or
• (b) Previously subscribed to a paid plan and not opted out (where permitted by applicable law — e.g., "soft opt-in" under UK/EU rules).

17.2 Opt-Out

You may opt out of marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email;
• Updating your notification preferences in Account settings;
• Contacting [email protected].

Opt-out requests for marketing are processed within 10 business days. Opting out of marketing does not affect service communications (account alerts, billing, security).

17.3 Push Notifications

The mobile app may send push notifications for service updates and (with consent) promotions. You can disable push notifications via your device settings or in-app preferences at any time.

18. AUTOMATED DECISION-MAKING AND PROFILING

18.1 Astrological Calculations

The Platform uses automated algorithms to calculate your birth chart, Dasha periods, transits, and other astrological metrics from your birth data. These are computational calculations, not consequential automated decisions in the regulatory sense.

18.2 No High-Stakes Automated Decisions

We do not use automated decision-making to make decisions that significantly affect your legal rights or financial circumstances (e.g., we do not use astrology to approve or deny loans, insurance, employment, or credit).

18.3 AI Personalisation

Reeti Chat uses AI to generate personalised responses. This constitutes automated content generation but not high-stakes automated decision-making. You retain full human oversight over any life decisions.

18.4 GDPR Article 22

If, in future, we introduce any processing that constitutes high-risk automated decision-making as defined by GDPR Article 22, we will:

• Notify Users explicitly;
• Obtain explicit consent where required;
• Implement appropriate safeguards and the right to human review.

19. JURISDICTION-SPECIFIC SUPPLEMENTS

19.1 India (DPDP Act, 2023 and IT Act, 2000)

Data Fiduciary: Intellara Technologies Private Limited Legal Framework: Digital Personal Data Protection Act, 2023; IT Act, 2000; IT (Reasonable Security Practices) Rules, 2011; IT (Intermediary Guidelines) Rules, 2021

Your Rights Under DPDP Act:

Grievance Officer (India):

Name: Neetu Sharma

Designation: Director, Intellara Technologies Private Limited

Email: [email protected]

Phone: +917411609955

Acknowledgement: Within 24 hours | Resolution: Within 15 business days

19.2 European Union and European Economic Area (GDPR)

Legal Basis Summary (Art. 6 GDPR): See Section 4.

Special Category Data (Art. 9 GDPR): Birth time and place, used to infer potential health and personality-related astrological information, may qualify as special category data in certain interpretations. We process this data solely on the basis of your explicit consent (Art. 9(2)(a) GDPR), which you provide at the time of entering birth details.

International Transfers: We rely on EU Standard Contractual Clauses (SCCs, Commission Implementing Decision 2021/914) for transfers from the EEA to our processors in third countries.

Your GDPR Rights: Access, Rectification, Erasure, Restriction, Portability, Objection, Withdraw Consent, and Complaint to your national DPA (Art. 77).

Data Protection Officer (DPO): [DPO Name, if applicable] — [email protected]

EU Representative (Art. 27 GDPR): [Name and Address] — [email protected]

Right to Lodge a Complaint: You may lodge a complaint with your national supervisory authority. A list is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

19.3 United Kingdom (UK GDPR and Data Protection Act 2018)

The Company processes Personal Data of UK residents in compliance with UK GDPR and the Data Protection Act 2018.

UK Representative (if applicable): [Name and UK Address] ICO Registration Number: [To be obtained] Complaints: You may lodge a complaint with the ICO at: https://ico.org.uk/make-a-complaint/

19.4 California, United States (CCPA / CPRA)

Privacy Notice for California Residents

This section supplements the Privacy Policy for California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected:

Your California Rights:

• Right to Know: What personal information we collect, use, disclose, or sell.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information (CPRA).
• Right to Opt-Out: We do not sell or share personal information for cross-context behavioural advertising. If this changes, we will provide a "Do Not Sell or Share My Personal Information" link.
• Right to Limit Use of Sensitive Personal Information (CPRA): You may request we limit use of sensitive personal information to what is necessary to perform the service.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Submitting CCPA Requests: Email [email protected] with "California Privacy Request" in the subject line. Authorised Agent: California residents may designate an authorised agent to submit requests. Verification: We will verify your identity before processing requests. Shine the Light: California residents may request information about disclosures of personal information to third parties for direct marketing purposes.

19.5 Brazil (LGPD — Lei Geral de Proteção de Dados)

Controlador: Intellara Technologies Private Limited Legal Bases: See Section 4 (LGPD column). Your LGPD Rights (Art. 18): Confirmation, access, correction, anonymisation/blocking/deletion, portability, information about sharing, information about refusal of consent, revocation of consent, review of automated decisions, and complaint to the ANPD. International Transfers: Covered by contractual safeguards (LGPD Art. 33). DPO (Encarregado): [Name / Contact — required for LGPD compliance] ANPD: You may contact the Autoridade Nacional de Proteção de Dados at www.gov.br/anpd

19.6 Canada (PIPEDA and Quebec Law 25)

Organization: Intellara Technologies Private Limited Privacy Officer: [email protected] Principle-Based Compliance: We adhere to PIPEDA's 10 fair information principles: Accountability, Identifying Purposes, Consent, Limiting Collection, Limiting Use, Disclosure and Retention, Accuracy, Safeguards, Openness, Individual Access, and Challenging Compliance. Quebec Residents: Quebec's Act respecting the protection of personal information in the private sector (Law 25) provides additional rights. You may request access, correction, and deletion of your personal information and withdraw consent. OPC Complaint: You may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

19.7 Australia (Privacy Act 1988)

APP Entity: Intellara Technologies Private Limited Australian Privacy Principles (APPs): We comply with the APPs under the Privacy Act 1988 (Cth). Cross-Border Transfers: We take reasonable steps to ensure overseas recipients handle data consistently with the APPs. OAIC Complaints: You may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au

19.8 South Africa (POPIA)

Responsible Party: Intellara Technologies Private Limited Information Officer: [Name] | [email protected] Lawful Grounds: We process Special Personal Information (including biographic data) under POPIA Section 27 conditions, primarily with explicit consent. POPIA Rights: Right to access, correction, deletion, objection to processing, and complaint to the Information Regulator. Information Regulator: www.justice.gov.za/inforeg

19.9 Singapore and Southeast Asia (PDPA)

Organisation: Intellara Technologies Private Limited Data Protection Officer (Singapore): [Name] | [email protected] PDPC: You may lodge a complaint with the Personal Data Protection Commission at www.pdpc.gov.sg We process personal data of Singapore residents in accordance with the Personal Data Protection Act 2012 (as amended), including obligations relating to data breach notification, data portability, and data intermediary contracts.

20. CHANGES TO THIS PRIVACY POLICY

20.1 How We Notify You

We may update this Privacy Policy from time to time. When material changes are made, we will:

• Email notification: Sent to your registered email address at least 15 days before the change takes effect (30 days for EU/UK users where required);
• In-app notification: A prominent notice in the Platform;
• Updated "Last Updated" date at the top of this Policy.

For non-material clarifications, we update the Policy without prior notice but update the date.

20.2 Fresh Consent

Where a change requires fresh consent under applicable law (e.g., a new purpose for processing, use of previously collected data for AI training), we will obtain your explicit consent before proceeding.

20.3 Your Right to Object

If you do not accept a material change to this Policy, you may delete your Account within the notice period. After account deletion, you will receive a pro-rata refund for any unused paid Subscription period.

21. GRIEVANCE REDRESSAL AND CONTACT

21.1 How to Contact Us

21.2 Grievance Officer (India — IT Rules 2021)

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Name: Neetu Sharma

Designation: Director, Intellara Technologies Private Limited

Email: [email protected]

Phone: +917411609955

Address: 648/A, 4th Floor, Binnamangala Stage 1, Indiranagar, Bengaluru, Karnataka-560038

Acknowledgement: Within 24 hours of receipt

Resolution: Within 15 business days of receipt

21.3 Response Timeframes

© 2025 Intellara Technologies Private Limited. All rights reserved. "AstroReeti" and "Reeti" are trademarks of Intellara Technologies Private Limited. Effective Date: May 2, 2025 | Version 1.0.3

⚖ DISCLAIMER: This Privacy Policy is a legal document designed to protect

your rights and the Company's compliance obligations. If you have questions

about your privacy rights, please consult a qualified legal or privacy

professional in your jurisdiction. This document does not constitute legal

advice.